Terms of Use

Effective Date: February 10, 2025 · Last Updated: February 10, 2025

Welcome to BusyBees! These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“user,” “you,” or “your”) and BusyBees (“Company,” “we,” “us,” or “our”) regarding your use of the BusyBees mobile application (“App”).

By accessing or using the App, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 18 years old to use the App. By registering, you represent that you meet this age requirement.

2. Platform Role and Limitation of Liability

BusyBees is a neutral platform that connects clients with independent service providers (“Providers”). The Company is not a party to any agreements between users, does not supervise services, and does not conduct background checks, identity verification, or license validation of any user.

• Clients are solely responsible for verifying the identity, qualifications, licenses, or permits of any Provider they hire.
• Providers who select service categories that require licenses or certifications self-certify that they possess such credentials. BusyBees does not verify this and holds no responsibility for false claims.
• By using the App, all users agree to assume full responsibility and risk for any interaction, service, or transaction conducted via the platform.

3. Account Registration

To access core features, you must create an account. You agree to provide true, complete, and updated information and to maintain the confidentiality of your login credentials. You are solely responsible for all activities under your account.

4. Services and Payments

Clients can post service requests, and Providers can respond. Once both parties agree on terms, they enter into a private agreement. BusyBees is not a party to this agreement and does not guarantee the quality, timing, or outcome of services provided.

BusyBees does not process or facilitate any payments between users. All payment terms, amounts, and methods must be arranged independently and directly between the Client and the Provider. The Company is not responsible for any financial transactions, disputes, or issues that may arise between users in relation to payment.

5. Reviews, Ratings, and Conduct

After service completion, users may rate and review each other. Reviews must be truthful, respectful, and free of profanity, harassment, personal attacks, or discriminatory language.

Users must not:

• Use offensive or obscene language.
• Harass, threaten, or insult others.
• Engage in hate speech or discriminatory behavior.
• Spread false information or impersonate another person.
• Attempt to manipulate the rating system.

The Company reserves the right to delete any inappropriate reviews and to permanently ban or suspend users for violations, including but not limited to harassment, abusive language, discrimination, deceptive practices, fraud, illegal activity, repeated cancellations, or failure to complete tasks without valid reason.

6. Performance and Rating-Based Removal

BusyBees may remove or suspend a Provider’s profile if their average rating falls below 4.5 out of 5, they receive repeated negative reviews, or their conduct is deemed unprofessional or harmful to the community.

7. No Warranty

BusyBees provides the App “as is” and “as available,” without warranties of any kind, express or implied. We do not guarantee uninterrupted access, reliability, or suitability of the App or its content.

8. Indemnification

You agree to indemnify, defend, and hold harmless BusyBees and its affiliates from any claims, damages, liabilities, and expenses arising out of your use of the App, your violation of these Terms, or your interactions with other users.

9. Account Termination

We reserve the right to suspend or permanently delete any user account, with or without notice, for any violation of these Terms or any behavior deemed harmful to the platform or its users.

10. Modifications to the Terms

We may update these Terms at any time. Changes will take effect upon posting an updated version with the revised “Effective Date.” Continued use of the App signifies your acceptance of the changes.

11. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of laws principles.

12. Contact Information

For questions regarding these Terms and Conditions, please contact: hello@hirebusybees.com